Since the beginning of the year，十大菠菜网排行Bureau for letters and Calls深入学习贯彻习近平总书记关于加强和改进人民信访工作的重要指示批示精神，Adhere to and carry forward the "New era of Fengqiao experience" and "Pujiang Experience"，Innovate and carry out the "four front" work method (organization construction before work, prediction work before prevention, prevention work before mediation, mediation work before intensification)，Create a "double micro" service mechanism (" civil voice microservices "and" micro-services for enterprises ")，Change petitioning to visiting，Get letters and visits out of the office，Into the enterprise, the community, the masses，Zero distance to safeguard the legitimate rights and interests of the enterprise masses，It has solved many difficult problems and solved the problems of some petitioners，It has created a strong atmosphere of "less contradictions, good environment and fast development"。 In practice, the letters and Calls Bureau of Jilin High-tech Zone shines through the "three public" identity, so that the enterprise masses know "who to look for" when things happen.。The team of the letters and Visits Bureau of High-tech Zone meets the needs of the people in the practice of letters and visits，In the face of complaints, do not avoid, do not push, do not prevaricate，For the high-tech zone cadres and the masses and enterprises to carry out "three public" bright identity activities，Combined with its own institutional setting characteristics，Make public photos, job titles and contact information of cadres and legal volunteers。In the jurisdiction of 22 communities, 17 villages, dozens of enterprises listed public, to maximize the area of business masses know "who to look for", but also put the complaint cadres under public supervision。 On the basis of public identification, the Complaints and Calls Bureau of Jilin High-tech Zone launched the "double micro" service mechanism, so that the "injustice" of the enterprise masses can be solved in a timely and effective manner。Relying on the "people's voice interview room" located in grassroots communities and villages to receive visitors and record the problems and demands reflected, according to which "micro-services" are carried out to resolve some property conflicts and disputes in a timely manner, and root out the problem of repeated blockage of public water in a community.。They successfully mediated the contradictions between residents of a community who occupied public space due to illegal construction of carsheds and planned collective petitions;Provide assistance to families with real difficulties in life, come to the door to solve problems encountered in life, solve the "knot" of letters and visits, and let individual "regular letters and visits" take the initiative to visit;Organizations hire lawyers into the community and judges into the grid，101 laws and regulations advisory services were provided to the public，15 disputes were resolved in advance，Participated in the classified handling of 6 petitions according to law，Participated in resolving 1 case assigned by the state。Relying on the "micro-service for enterprises" platform located in the enterprise, we take the initiative to connect with enterprises in the jurisdiction, and timely understand the difficulties and pain points encountered in the production process of enterprises。 At the same time, they establish "a platform", so that "the heart of the two solutions" more powerful。Handling letters and visits is not a matter for one department, but a reflection of the concentrated strength of various departments。The Bureau of Letters and Visits in Jilin High-tech Zone explored the establishment of a "3+3+1+X" working platform (letters and visits, political and legal affairs, justice + grid chief, building chief, unit chief + legal volunteers + departments involved)，Mobilize more people, more departments and more subjects to care about and participate in the work of letters and visits，Improve the efficiency of anticipating and handling complaint reporting matters。With the help of this platform, the petition department on the one hand receives the telephone complaints of the enterprise masses in the jurisdiction and all aspects of the petition information, extending the antenna of the petition work to the most basic level, and on the other hand, actively solicits the clues of the enterprise masses' petition。If the masses and enterprises have an urgent or dangerous matter, the letters and visits department will come to the door immediately;Difficulties and important matters encountered by enterprises and the masses shall be reported to the letters and Calls Bureau at any time。The legal rights and interests of enterprises and enterprises have been effectively safeguarded and effectively protected through the interaction of petitioning and visiting bureaus。 According to reports, since the beginning of this year, the letters and Visits Bureau of Jilin High-tech Zone has served the masses more than 1,000 times through the initiative, involving more than 1360 people;Resolve 14 complaints caused by enterprises, comprehensively strengthen the source prevention of complaints, and effectively control the "increment" of complaints.。(Jiang Cheng Daily Reporter Wu Hongliang trainee reporter Jin Xu)
